FAQs and Troubleshooting

A curated list of the most commonly asked questions by DoseMe customers

Robert McLeay avatar Holly McCallum avatar
12 articles in this collection
Written by Robert McLeay and Holly McCallum

The DoseMeRx Adult Vancomycin Model

Why does DoseMeRx use a 1-compartment model for adults?
Robert McLeay avatar
Written by Robert McLeay
Updated over a week ago

Can I raise the maximum Serum Creatinine Limits in DoseMeRx?

Minimum and maximum serum creatinine limits in DoseMeRx
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Expired Account in DoseMeRx

Uh-oh! My account has expired
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Does DoseMeRx account for overweight or obese patients?

Overweight and obese patients in DoseMeRx
Robert McLeay avatar
Written by Robert McLeay
Updated over a week ago

Is DoseMe suitable for ICU patients?

Intensive Care Unit Patients and DoseMeRx
Robert McLeay avatar
Written by Robert McLeay
Updated over a week ago

What if I don't have my patient's height?

Patient height
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

How important is the time I take a patient’s blood test?

Blood tests or assays within DoseMeRx
Robert McLeay avatar
Written by Robert McLeay
Updated over a week ago

Cell phone password reset

Add your cell phone to receive password resets via SMS
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Resetting Your DoseMeRx Password

Forgot password, resetting your password in DoseMeRx
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Drug Model Limitations

I am trying to add a drug course and the choice is grayed out
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Deleting a Patient in DoseMeRx

How to delete a patient in DoseMeRx
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago

Laboratory result not fitting patient

Lab result is not fitting to the model
Holly McCallum avatar
Written by Holly McCallum
Updated over a week ago